County Board user accounts now can be renewed without contacting the help desk.
As of May 1, 2015, designated approvers from each County Board have the ability to renew user accounts online, rather than contacting the help desk. Every month on the first of the month, County Board approvers will receive an email requesting that user accounts for their county be renewed. Approvers can renew accounts by clicking on a link in that email.
This user guide maps out the steps to renew the accounts.
If you have questions, contact the Support Center at firstname.lastname@example.org, or 800-617-6733.