Customer Relationship Management/Individual Data System Training – Online
Many of DODD’s online applications are being updated so they are easier to use, and are better integrated with other statewide systems such as Ohio Benefits, the Ohio Department of Medicaid’s new eligibility system. This includes the Individual Data System (IDS) application. As applications are updated, they will be moved to a dynamic new platform called Customer Relationship Management (CRM).
Training on the new IDS /CRM now is available to help you prepare for this transition. Courses that currently are available include Login and search, Creating a new record, Edit information and Individual Transfer Record (ITR). If you use IDS, you are encouraged to complete this training. As additional courses are added for IDS and other systems, they will be posted on the training page of DODD’s website.
If you have questions about the IDS training, send an email to IDS.Support@dodd.ohio.gov.
ICF-IID Direct Billing Training – July 15 and 23
ICF-IID Direct Billing Training is July 15 and July 23. To register for an in-person session, email your provider name, provider number, and each attendee’s name to Ombudsmen_training@medicaid.ohio.gov. The July 23 session also will be offered via webinar. Register online – after registering, you will receive a confirmation email containing information about joining the webinar. An online replay of the webinar will be available.
Level of Care Evaluator Online Training – June 30 Deadline
All Level of Care (LOC) Evaluators must complete two online courses before July 1, 2015. Module 1 covers LOC processes and requirements for LOC evaluators, and Module 2 covers areas of assessment and assessment scoring. For questions about the new LOC Rule or this training, contact DODD at LOC@dodd.ohio.gov.
Conferences and Events
Arc of Ohio Spring Conference – June 25
The Arc of Ohio spring training, Ohio State Budget (Independent Providers, Waivers, Medicaid) – Act II, is Thursday, June 25 at Hollywood Casino in Columbus, Ohio. Due to the venue, attendees must be 21 years old. Learn more and register online.
Camp Blue Skies Overnight Camp for Adults – September 14-18
Camp Blue Skies, an overnight camp for adults (age 21 and over) who have developmental disabilities, is September 14-18 at Recreation Unlimited in Ashley, Ohio. Learn more about camp life, activities, and how to register.
6th Annual Ohio Direct Support Professional Recognition Event – September 16
The sixth annual Ohio Direct Support Professional Recognition Event is September 16, 10 a.m.-3 p.m. at the Xenos Conference Center in Columbus, Ohio. Hosted by the Ohio Alliance of Direct Support Professionals, this event focuses on DSPs, and shares ideas on how to live happier lives, reduce stress, and improve health and wellbeing. Register online. If you have questions, contact Katrina Sacay at 866-862-2322, extension 5, or email@example.com.
In the News
- InvenTeam gives e-reader to woman who inspired them, Marysville News © June 15, 2015
- Families urged to rate providers of in-home care on Angie’s List, The Columbus Dispatch © June 20, 2015
- Developmental center supporters team up, WFMJ – Youngstown ©June 20, 2015
DODD Hotline for Reporting Abuse, Neglect, or Other Major Unusual Incidents (MUIs)
To report abuse/neglect and other MUIs, call toll-free: 866-313-6733. Please note that MUIs are to be reported to the local County Board, however, if you feel it is a conflict – or that potentially a County Board may be involved in the allegation – you can report your concerns through the hotline.